Customer story

Mayfair Bakery

Location
Port Adelaide, SA
Products
Cheesecakes
Food safety
HACCP certified
Shop
Cart 8

Confident in their food safety, and ready to expand nationally.

Mayfair Bakery production team at work
3 months
from go-live to HACCP
Under 1 min
for a mock recall during the audit
25 tonnes
of product made with Klara
Watch

Phil tells the story

Goal

Get HACCP to unlock contracts with major retailers

“To expand into national retail, HACCP certification was a must.”

Phil Donnelly, Mayfair Bakery
Phil Donnelly of Mayfair Bakery with Ben Emerson from Klara
Problem

Keeping up with food safety without drowning staff in admin

“Mayfair needed something purpose-built: a system that could handle the complexity of food manufacturing without causing admin burden for staff.”

Phil Donnelly, Mayfair Bakery

“Paper-based systems and spreadsheets were never going to cut it.”

Phil Donnelly, Mayfair Bakery
A pile of paper production records
Solution

Klara in production, where the work happens

The team records deliveries, production, temperatures and dispatches on a tablet as they go.

The Klara tablet home screen, showing the workstations at Mayfair Bakery
Result

HACCP certified after just 3 months with Klara

“A mock recall completed in under a minute was a defining moment in the audit process.”

Phil Donnelly, Mayfair Bakery

Then a supermarket called, and it was a false alarm

Mayfair traced it in under three minutes. The product was safe. Phil explains in the video.

Could you do the same? Try our free mock recall checklist

“Klara is as good as having insurance. It can save you hundreds of thousands in a recall, if not your whole business.”

Phil Donnelly, Mayfair Bakery

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